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F.A.Qs

Frequently asked questions

Our Office Hours ?

Our regular business hours Saturday – Thursday, 9:30  a.m. – 8:00 p.m with after hours voicemail, including holidays. We are closed on Friday and most major holidays.

Method of payment we accept ?

We  accept check, cash, money order, Pay order, DOD and bkash  as payment. Our experts can help inform you about obtaining the proper supplies and equipment that you need within your policy  coverage guidelines.

Can customers request special orders of medical supplies and/or equipment ?

We are happy to arrange special orders for our customers.  Our experts can discuss your unique requirements, review our inventory and will help you to get the item you need.

Do you provide after-hours service ?

Our normal hours of operation are Saturday to Thursday, 9:30 am to 8:00 pm.  Our Office  is closed on  Friday. We are available on call 24 hours a day.  For emergency medical needs, or if any patient’s equipment requires an immediate service or repair, our experts are on hand to address your concerns.

Where are we located ?

Our head office  is conveniently located at 17/2 Topkhana Road, (2nd Floor) in Dhaka.  Visit us during normal business hours so that our experts can assist you as needed

Do I need to schedule an appointment for your office visit ?

In most cases, no. You can visit Global Medical Engineering (BD) Ltd. anytime during our regular business hours, and one of our experienced customer service representatives will help you select the right products you need, assist you with your order and answer any questions you have. However, if you need to speak with Managing Director, it is strongly recommended that you have to schedule an appointment by calling the office  at +880 01852-278200.

What is the coverage area for your delivery service ?

We  provide delivery service to all districts in Bangladesh. Special arrangements may be made for delivery beyond our normal coverage area.  Our experts can schedule a delivery and discuss with you any special accommodations. Please contact our office  at +880 01852-278200 for additional information

My equipment is not functioning properly. Does Global Medical Engineering (BD) Ltd. will help me out ?

If your equipment is not functioning properly, please contact our office at +880 01852-278200. If you need assistance after our regular business hours, you may reach us through Global Medical Engineering (BD)Ltd. Technical support , by calling +880 17110-20555.

Our skilled technicians will inspect your equipment and perform the necessary repairs. If a problem requires that your equipment be shipped directly to the manufacturer for service, we will provide you with “loaner” equipment until your repair is completed.

Do you sell pharmaceutical products ?

No, we do not sell pharmaceutical products.

Product we provide?

Some of the items included in the Global  Medical Equipment category are listed below, but not limited to just this list:

  • IVD Products (Laboratory Equipment)
  • POCT
  • Blood Glucose Monitoring System
  •  Bio-Chemistry Analyzer
  • Cell- Counter
  • Electrolyte Analyzer
  • Hemoglobin Analyzer
  • Micro plate Reader
  • Urine Analyzer
  • Auto ESR Analyzer
  • ESR Analyzer
  • Microscope
  • Micropipette
  • Roller Mixer
  • Imaging /Ultrasound System
  • Black & White Ultrasound Scanner
  • 4D Color Doppler Ultrasound Machine
  • ECG
  • 3 Channel ECG
  • 6 Channel ECG
  • 12 Channel ECG
  • Holter Monitoring System
  • ETT
  • ECG Instrument
  • OT Equipment
  • OT Table
  • OT Light
  • Sunction Unit
  • Auto Clave Machine
  • Anesthesia Machine
  • Surgical Diathermy
  • Laparoscopy
  • Radiology/X-Ray Equipment
  • X-Ray Machine
  • Dental X-Ray (OPG)
  • C-Arm with angiogram
  • CT Scan
  • MRI
  • Mammography
  • Video Endoscope
  • Endoscope Machine
  • Physiotherapy
  • Physiotherapy
  • Reagent
  • i-CHROMA Reagent
  • Bio Chemistry Reagent
  • Electrolyte Reagent
  • Serology Reagent
  • Hematology Reagent
  • ICU & NICU Unit
  • Neonatal -Ventilator
  • Patient Monitor
  • Cardiac Monitor
  • Syringe Pump
  • Infusion Pump
  • Infant Incubator
  • Breathing & Respiratory System : BiPAP & CPAP System
How do I apply for a job at Global Medical Engineering (BD) Ltd ?

The “Job Opening” button in each job posting takes you through our online application process step-by-step. Here, you will be asked to fill in your personal contact details and attach your CV / resume and other relevant documents.

How can I contact for more information about GME careers ?

Please contact hr@gmebd.com  for any other inquiries about GME careers.

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